From: SIGNAL
The answer to breaking the federal information technology status quo might be adopting a different operating model.
When government agencies conduct business, they like to keep their cards close to the vest. Some describe agency dealings as vague, secretive or tight-lipped. This stealthy nature reflects the heavy load of sensitive information the government handles. However, agencies that are too inwardly focused can fall behind when it comes to innovation, efficiency, productivity, customer service and long-term planning. They can become stagnant—or worse, a liability.
This has become painfully apparent with technology. When an agency invests a lot of capital in a specific technology, more often than not the agency will use that technology until it becomes all but obsolete. This is similar to when a car is paid off and the owner wants to drive it until the wheels fall off. The problem with this approach is that the car can become a money pit that ends up costing more in the long run than if the owner just bought or leased something new.
Leave a Reply