Editor’s Note: The following are excerpts from joint PRA comments by major banking and financial services organizations to the Bureau of Consumer Financial Protection. The complete comments are available here.
We, the undersigned trade associations representing the financial services industry, write to express our concern with the Bureau of Consumer Financial Protection’s (Bureau) request for approval under the Paperwork Reduction Act (PRA) to conduct a national web-based survey of 8,000 individuals as part of the Bureau’s study of overdraft protection services. We appreciate the Bureau’s consideration of consumers’ experience with and understanding of overdraft services. However, we are concerned that the Bureau did not include in its submission to the Office of Management and Budget (OMB) a draft survey instrument on which the public could comment, despite OMB guidance requiring publication of the survey simultaneous with the Bureau’s request for comment. We urge the Bureau to re-submit its information collection request with the draft survey instrument.