From CRE’s DME Hotline: 1-800-613-7678 (Layton, UT)
“Hi…I’m calling on behalf of my mother…. She’s a 92 year old widow lady and I’m having a problem with…. It seems that A, she’s already turned over to their collection agency, which is Alliance One. B, I changed the billing address for my mom to my address….. The problem that I have, they never send out statements. I’ve called 5 or 6 different offices and no one can tell me why I’m not getting statements. So, if you can help me with this, please call me…. I would like to change to a different company if it’s possible. I [???] because Medicare won’t let me change. If I can change to another company, I can get better service. Thank you. Bye.”
