The Fate of Online Trust in the Next Decade

From: Pew Research Center

Many experts say lack of trust will not be a barrier to increased public reliance on the internet. Those who are hopeful that trust will grow expect technical and regulatory change will combat users’ concerns about security and privacy. Those who have doubts about progress say people are inured to risk, addicted to convenience and will not be offered alternatives to online interaction. Some expect the very nature of trust will change.
Subtheme: Improved technology plus regulatory and industry changes will help increase trust

Many technologists and futures thinkers among the respondents said they expect that constantly evolving improvements in the network of networks will maintain or boost trust; some also added that security cannot be completely perfected and staying ahead of the “darker forces” will require vigilance. Some suggested regulation. An anonymous respondent said, “Trust will be increased if governments put in place policies for consumer protection, data protection, etc.”

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